Software Development

Why Us

At Viva IT Services, we’re committed to helping businesses achieve their potential through the use of customized, automated IT Solutions. We’re experts in our field, with each member of our team having developed these types of solutions for over 10 years, in various different industries.

Our specialty is database driven, online or desktop applications that handle your businesses activities, and help speed up the process of doing business with your customers.

We’ve built software for Global music industry firms, to sporting organisations, to multi-million dollar service providers to finance and retail industries. Why not add your industry to this list?

Our 3 values – Quality, Efficiency and Professionalism are all on display as we sit down with you to talk about what you need from your custom software application, through to when we deliver the final product.

How we work

Initial Consultation

After contacting us we’ll sit down with you to discuss exactly what you need from your custom software solution, what you’d like it to do, and we’ll give you a rough idea of what we can provide to you.  From here we’ll provide you with an obligation free quote – a small document listing what we can do, how we’ll do it and how much it will cost you.  This is your indicative price guide.

Specification

After you’ve had a read through, been impressed by the level of quality we pride ourselves on, and agreed to engage us to deliver your solution – we’ll then begin to fully scope out the system, finishing with a Systems Specification Document.  This document is in essence your contract – it’ll explain what we’ll deliver, what it’ll look like, any key points that we both will need to know about, and most importantly, the price and delivery date.

Development and Testing

Once this document is approved we get to work.  We use the Agile methodology of developing software, meaning we deliver part of the work, ask you to test it while we get on with the rest of the work.  Working in this way speeds up the development process, and also give you a chance to see what you’re getting, try it out, suggest changes and ask for issues to be resolved.  By the time this process is finished, we should have a completed application, delivered to or above specification, and a system that exceeds your expectations!

Implementation

Once all is ready to go, we’ll install it for you – either on your server within the office, on your website, or on a hosted location that we can assist you with.  We give you a warranty period, usually relative to the length of the software development project itself, during which any small changes and defects are resolved ASAP.  This gives you a window to try it out in your workplace to make sure it all works according to how you want it to.

After Implementation Support

Finally, it’s time for you to get in and use your system.  We’ll be here to fix up any software-related issues that are found, and we’ll also be here to help you out with changes to you system.  If you want a new piece of functionality – that’s not a problem!  We’ll design and develop it for you – to the same level of quality you saw during the initial development of the software.